About Me
Summary
I am an AWS Certified Solutions Architect - Associate with over six years of experience in SaaS support, testing, and systems analysis. I specialise in maintaining and improving complex applications - ensuring they're secure, reliable, and efficient - while exploring opportunities to automate and scale through cloud technologies.
My background spans AWS and multiple SaaS ecosystems, giving me a strong foundation in both infrastructure and application-level troubleshooting. Im experienced in using developer tools and cloud services to enhance integrations, optimise performance, and support continuous delivery.
I thrive at the intersection of support, development, and cloud operations, working closely with technical teams and stakeholders to deliver well-engineered, customer-focused solutions.
My Journey
My passion for problem-solving and improving systems grew from years of working in SaaS support, where I learned the importance of reliability, efficiency, and clear communication. Over time, I became increasingly interested in what happens behind the scenes - how applications are built, deployed, tested, and maintained.
That curiosity led me deeper into engineering. I earned my AWS Solutions Architect certification and began designing and deploying real-world cloud solutions, exploring automation, monitoring, and scalability.
Today, I am focused on applying that same curiosity to roles that bridge support, testing, and cloud engineering - helping teams deliver stable, high-performing applications while continuously improving the processes that support them.
Technical Skills
- Cloud & Infrastructure as Code: Azure (Boards & Repos), AWS (S3, CloudFront, Lambda, API Gateway, DynamoDB, Route 53, CloudFormation, ACM, CloudWatch), Terraform
- CI/CD & Automation: GitHub Actions, Bash scripting, version control workflows
- Application Support & Monitoring: CloudWatch, Kibana, Firebase, Google Analytics, JIRA, CMS platforms (WordPress, bespoke CMS)
- Programming & Scripting: JavaScript, Python, Bash, Git
- Frontend & Web Technologies: HTML, CSS, React, RESTful APIs
- Databases & Storage: DynamoDB, S3, SQL
- Networking & Security: IAM, VPC, Route 53, CloudFront (OAC, TLS), VPN, KeePass, SecretServer
- Tools & Collaboration: GitHub, Azure Repos, Jira, Slack, Zendesk, Freshdesk, Google Workspace
Values
I value efficiency, precision, and professionalism in everything that I do. My work is guided by clarity, accountability, and continuous improvement, ensuring that every solution is reliable, well-documented, and scalable. I believe in automation over repetition, quality over shortcuts, and maintaining the integrity to do things properly.