About Me

Summary

I am an AWS Certified Solutions Architect - Associate with over six years of experience in SaaS support, testing, and systems analysis. I specialise in maintaining and improving complex applications - ensuring they're secure, reliable, and efficient - while exploring opportunities to automate and scale through cloud technologies.

My background spans AWS and multiple SaaS ecosystems, giving me a strong foundation in both infrastructure and application-level troubleshooting. Im experienced in using developer tools and cloud services to enhance integrations, optimise performance, and support continuous delivery.

I thrive at the intersection of support, development, and cloud operations, working closely with technical teams and stakeholders to deliver well-engineered, customer-focused solutions.

My Journey

My passion for problem-solving and improving systems grew from years of working in SaaS support, where I learned the importance of reliability, efficiency, and clear communication. Over time, I became increasingly interested in what happens behind the scenes - how applications are built, deployed, tested, and maintained.

That curiosity led me deeper into engineering. I earned my AWS Solutions Architect certification and began designing and deploying real-world cloud solutions, exploring automation, monitoring, and scalability.

Today, I am focused on applying that same curiosity to roles that bridge support, testing, and cloud engineering - helping teams deliver stable, high-performing applications while continuously improving the processes that support them.

Technical Skills

  • Cloud & Infrastructure as Code: Azure (Boards & Repos), AWS (S3, CloudFront, Lambda, API Gateway, DynamoDB, Route 53, CloudFormation, ACM, CloudWatch), Terraform
  • CI/CD & Automation: GitHub Actions, Bash scripting, version control workflows
  • Application Support & Monitoring: CloudWatch, Kibana, Firebase, Google Analytics, JIRA, CMS platforms (WordPress, bespoke CMS)
  • Programming & Scripting: JavaScript, Python, Bash, Git
  • Frontend & Web Technologies: HTML, CSS, React, RESTful APIs
  • Databases & Storage: DynamoDB, S3, SQL
  • Networking & Security: IAM, VPC, Route 53, CloudFront (OAC, TLS), VPN, KeePass, SecretServer
  • Tools & Collaboration: GitHub, Azure Repos, Jira, Slack, Zendesk, Freshdesk, Google Workspace

Values

I value efficiency, precision, and professionalism in everything that I do. My work is guided by clarity, accountability, and continuous improvement, ensuring that every solution is reliable, well-documented, and scalable. I believe in automation over repetition, quality over shortcuts, and maintaining the integrity to do things properly.

Current Certification

Credly Certification Badge

AWS Certified Solutions Architect Associate

Target Certification

Credly Certification Badge

AWS Certified DevOps Engineer Professional

Highlighted Projects